Sunday, January 12, 2025

Slices of Joy

 

Photo by Ivan Torres on Unsplash

Back in 1995, when I was in high school, my friends and I wore it as a badge of honor when we could consume an entire fourteen inch large pizza alone. In one sitting. For teenage boys who played a lot of basketball, it wasn’t an overwhelming feat. Uncomfortable, not overwhelming.

Back then, I heard an allegory of sorts. I referenced it in my journal a couple of times. What I didn’t do was record any details of the lesson(s) I learned. What follows is my reimagining of the allegory known as “Slices of Joy”.¹ ²

Giovanni and Carmela Napoli were both born in 1886. Like so many of their peers, Giovanni and Carmela grew up working the land. Knowing each other almost from the time they were born, they fell in love in the summer of 1909 and married the following spring. In 1914, whispers of war reached their small village of Alberi, Italy. With almost no money and no other prospects, Giovanni and Carmela left their home for the promise of a greater future in the United States with their young son Giovanni, Jr.

In the mid-1930s, at the height of the Great Depression, that young son, Giovanni “John” Napoli, Jr., was recognized as the guy from just around the corner who had a dream of getting his family out of the squalor they lived in. His father, like so many fathers during the same era, had lost his job years earlier. Alcoholism had taken Giovanni, Sr. in 1932 just days before his 46th birthday. The family often struggled to have enough food to eat and usually went to bed hungry.

John had never set foot in a classroom; the weight of his family’s survival left no room for schooling. Each day, he toiled from dawn to dusk, his hands calloused from odd jobs that barely kept their cupboards from going bare. The clatter of empty plates was a constant reminder of their poverty, but amid the struggle, John discovered solace in an unlikely passion: pizza. Though the dish had been invented in Italy some forty years earlier, John’s version was uniquely his own — a far cry from the thin, simple pies of Naples. His pizzas were hearty, their golden crusts crackling beneath a layer of bubbling cheese and rich tomato sauce. The aroma wafted through the narrow streets, drawing curious neighbors who quickly became loyal customers, happily trading their dimes for a taste of something warm and comforting in a world so often cold.

Before the aromas of John’s pizzas were ever smelled, John had scrimped and saved every penny, dreaming of the day he could make and sell pizzas. As the Great Depression waned, he had finally saved enough to build a small brick oven. With his last $30 — a precious amount of money for his family — he bought ingredients and flat containers for his pizzas. Hot and fresh from the oven, he’d load them onto his bike and pedal through the streets, shouting his offer: ten cents a slice. Whole pizzas were a rare sale, but when they were, he’d note the address to retrieve the container later. (Cardboard boxes didn’t come around until the 1960s.)

It took two years for John to establish his business and another two years to make enough money to open his first store. The store represented a major shift for John. Now, folks came to him, carried the pizzas home for just $0.80, and got $0.05 back when they returned their reusable container which John named the “Pizza Saver.”

Even in the height of the war, within five years of opening his store, John and his family had more money than they had ever seen. They wanted for nothing. Yet, John wasn’t happy. He loved making pizza, but there were always more things to worry about. Having passed through the Great Depression, John never felt like the money was enough. He never felt like he was working enough.

In 1937, John married Leslie Johnson, his high school sweetheart. They quickly started a family, welcoming their first child, William, in 1938, followed by their daughter Rose in 1940. Despite his deep love for Leslie and their children, John found himself increasingly consumed by the demands of his expanding business. Passion for pizza-making had been traded for profits a few years earlier.

Days and nights were spent perfecting new recipes and managing the growing operations. The relentless pursuit of success left little time for family dinners or quiet moments with Leslie, who shouldered all of the household responsibilities without complaint.

One evening, late, John sat in his office arranging the books for the day. There was a small knock on his office door. He looked up and saw a wrinkled old woman standing in his doorway. She didn’t wait to be invited in; she just shuffled her way to one of the chairs opposite John’s desk and sat down.

John, at first, was shocked, but the old woman had a kindly face. Her eyes sparkled, belying her age.

“John,” she said.

John started.

“How do you know my name?” He asked.

“I can read.” She smiled. “Your name is on the door.”

“Oh,” John replied, remembering she was right. He took a long, slow breath and returned her smile, disarmed by the warmth in her voice. Her accent reminded him so much of his Nonna Rosa, the only grandmother he’d ever known. Though Nonna had passed when John was young, he still remembered the sound of her voice and the meticulous way she prepared every meal.

They stared at each other for a moment before the stranger broke the silence.

“John, do you know why there are eight slices in a pizza?” She asked.

“Because it’s hard to cut it into ten equal slices, and one-eighth is just the right size for lunch,” he replied, though he couldn’t help thinking that ten slices at $0.12 each would increase his profits substantially. In fact, just as the old woman walked through his door, he had been working on a design for a blade to cut the pizza into ten equal slices at once.

“No, John,” she replied. She leaned forward in her chair. “There are eight lessons — one for each slice — that you need to learn if you’re going to find real happiness; that’s joy. Joy is happiness that can’t be erased by changes in circumstance.”

She stood with some effort and made her way to a small table that held an open Pizza Saver.

“Your favorite?” She asked without looking back at John.

“Yes.” He replied. She stood with her back to him, examining the pizza.

“Who are you?” John asked.

“You can call me Ethel,” she remarked, picking up a napkin in each hand and then pulling two slices from the box. She walked to John’s desk and extended a slice to him. He didn’t realize how hungry he was until the smell of the pizza reached his nose.

“John, here’s the first lesson: if you put God first in your life, everything else will fall into place.”

John was raised attending a church near his home. They worshiped every Sunday. But, by the time his mother passed, he had stopped attending. He’d taken his family a few times, but didn’t consider himself a religious person.

John took a bite of the pizza then laid it aside on his desk as he studied Ethel’s aged features.

“The first lesson is the most important.” Ethel continued. “But, the next lesson is almost as important: family. Right now, you need to go home. Your wife and children need you.”

Ethel stood, pizza in hand, and walked toward the door. She paused in the doorway and took another bite.

“This is really good.” She said.

“Wait! You told me there were eight lessons. You only gave me two of them.” John observed with a little more urgency than he intended.

Ethel turned back toward John. “Oh, you’ll have to work harder for the other 6 lessons. We’ll talk again tomorrow.”

With that, Ethel rounded the corner. The office was quiet and John heard the sound of the door as it opened then closed against the darkening night.

John took another bite of the pizza, pondering Ethel’s words. She was right, but her advice left him feeling confused. Puzzled, he left his briefcase on the desk and walked pensively toward home, finishing the slice as he went.

Ten minutes later, John approached the front of his house. A solitary light glowed inside, casting Leslie’s silhouette against the living room curtains. She sat in her favorite chair, absorbed in a book — her escape from the hectic world John navigated daily. While John rarely found time for leisure reading, Leslie had devoured more books than anyone he had ever known.

Leslie jumped slightly as John entered from the kitchen. It was unusual for him to return home before midnight. He crossed the room swiftly and gently lifted her from her chair, wrapping his arms around her, then gave her a long, slow kiss.

“What was that for?” Leslie asked, leaning her head on John’s shoulder.

John was caught off guard at the sudden lump in his throat. “It’s a ‘thank you’,” John replied.

She pushed away. “A ‘thank you’ for what?” she asked.

He kissed her again. “For everything.”

John took Leslie by the hand and made his way into the kitchen. He pulled a chair from the table and invited Leslie to sit. He rolled up his sleeves and started doing the dishes, something he hadn’t done in years.

After enjoying some quite moments together, John and Leslie retired earlier than usual, and John was surprised to see the sun had already risen when he woke.

His steps felt lighter on his way to work. He continued to reflect on his brief conversation with the mysterious Ethel the night before, and as evening approached, John sat, relaxing in his office with his hands clasped behind his head. Not focused on anything, he was startled when Ethel appeared in the doorway.

As she did the night before, Ethel picked up two napkins and two slices of pizza. She lowered herself into the chair opposite John’s desk after handing him the pizza.

“How was your evening last night?” Ethel asked.

“It was good. I took your advice, and went home.” John said between bites. “Really good.” He commented, more to himself than to Ethel.

Ethel chewed the bite she’d just taken slowly.

“You know, John. You’ve built quite the business here. How many people work here now?”

“There are eight locations in the city now. Each one has six employees, plus the five who help me run the business from here. So, fifty-four including me.” John replied.

“Do you know all their names?” Ethel asked taking another bite of the pizza.

John stopped short of taking another bite of the slice in his hand. His brow furrowed. He slowly lowered the pizza to his desk.

“No. I suppose I don’t.” John replied.

“Outside of work, who are your friends?” Ethel questioned.

Again, John sat thinking. He was so busy with his job that he rarely engaged in social activities.

“Maybe you should go meet your employees. And, maybe it’s time to call your friend Edward. It has been a while.”

John was even more surprised than the night before when Ethel had appeared for the first time.

“How do you know about Edward? We haven’t spoken in years.”

John reflected. Edward was an old friend and had been key in John’s early success. Edward owned a bakery that had made all of John’s pizza dough until he had his own mixing equipment.

“Huh.” Ethel stated with the same smile she’d departed with the night before. “Lesson number three: friends. Life has a way of keeping us busy, but true friends — they’re like garden paths. If you don’t walk them often, the weeds take over, making them hard to find, but they’re always there. Take the time to tend them, and you’ll always have a place to go.”

She didn’t say anything else. She simply wiped her aged hands with the napkin, stood, and left the office.

“I will see you again tomorrow.” Ethel said, turning her head just as she passed through the doorway.

John sat musing on the situation then picked up the phone to call Ed.

“Ed? Hey, it’s John Napoli. How have you been?”

John’s conversation with Ed from the previous night left him shaken, and had come to mind a dozen times throughout the hectic next day.

John dropped into his office chair, leaned back, and closed his eyes. He knew he needed to get home, but there was so much to do.

“Good evening, John.”

John bolted upright in his chair. Ethel was standing in the doorway holding a small purse and smiling like she’d just received the best present ever.

“What?” John asked somewhat sheepishly. He hated it when people caught him napping at his desk, but there was something about Ethel’s warmth that put him at ease.

“How was your conversation with Ed last night?” Ethel asked as she once again made her way to the pizza table. Out came two slices on two napkins. John reclined again slightly as Ethel handed him the slice which he took without much thought.

John’s brow furrowed a bit.

“Not great. I mean, it was good to talk to Ed, but his wife passed away last year and I didn’t show up for the funeral.”

“I’m sorry.” Ethel offered in a way that told John she meant it.

“Ed was there when both my parents passed and when I got married. He was the best friend a guy could ask for.”

“Sounds like that garden path could use some tending.” Ethel offered.

“We’re going out for drinks next week. He met someone. I can’t imagine Ed with anyone but Jeanie, but he seems happy.”

“That’s wonderful!” Ethel exclaimed. Only moments earlier, she’d settled into the chair across from John, but was now rising slowly.

“God, family, and friends. Those are three groups that will always be there for you. I’ll see you again tomorrow.” Ethel offered as she once again shuffled out the door.

“Lesson four tomorrow.” She called from the hallway.

John was tempted to follow the old woman just to see how far she had to travel to make these nightly visits to his office. Instead, he slowly finished his slice of pizza, packed his briefcase, put on his hat, and wandered out into the warm autumn evening.

It was Friday, and before John knew it, Ethel was once again in his office doorway.

“Where are you from?” John asked as the old woman walked to the table to retrieve two slices of pizza exactly as she’d done the previous few nights.

“I’m from all over, but these days I’m mostly from two blocks over by Talmey’s Cleaners.”

John knew the place well. Michael Talmey was only a few years older than he was. Michael had been running Talmey’s since his father and mother decided to return to the old country.

“That’s not a great part of town for…” John hesitated, about to say “for an old woman,” but instead finished, “…for a single woman to live.”

“Michel and his boys watch out for me. His oldest son Theo is one tough cookie.”

“A tough cookie? Sounds like something my grandmother used to bake.” John smiled, now comfortable with Ethel’s presence in his office.

“Ethel, can I ask you something? Why do you keep coming here?”

“I like pizza, I like the company, and when I come here I can have both.”

There was her warm smile again.

“What’s your last name?” John asked. His curiosity about this woman continued to increase with each visit.

“Whitaker.” She offered, settling once again into the chair which that evening seemed to swallow up more of her diminutive frame than the previous nights.

“I’m not as young as I used to be.” John barely caught her comment. “John, how’s Leslie’s father doing these days?”

Leslie’s father Arthur is someone that John admired a great deal. Arthur had navigated the depression better than anyone John knew, and had used his wealth and connections to care for hundreds of people. As the economy improved with the years, Arthur grew his textile mills from one to two to three. Now, after more than 30 years in the business, Arthur was the CEO of a textile company with thousands of employees and seven factories.

John and Arthur had a mutual admiration — something that made Leslie so happy, seeing that her husband and father were such good friends.

“He’s doing really well. His business is doing as well as any business I can imagine. He’s been talking about retiring and doing some travel.” John replied.

“He’s healthy then?” Ethel asked.

“As far as I know. The man doesn’t touch alcohol, and you can still find him in the mills moving heavy rolls with his employees. He’s built like an ox.”

“The fourth lesson has a huge impact on how you can focus on the first three. Without health, it’s hard to be there when God, family, and friends need you. Don’t neglect your health.” Ethel observed, sounding so much like Nonna Rosa again.

Once again, without another word, Ethel was out the door.

John organized the papers on his desk and left a note for his secretary that he’d be out of the office until Monday which was unusual for John who almost always stopped in on Saturday and Sunday to see how things were going. When Ethel asked about Leslie’s father, he’d made the decision that he would take Leslie and the kids to see her father on Sunday morning.

John woke Saturday morning to the sound of Rose’s laughter echoing down the hall. For the first time in a long time — even on a weekend — he hadn’t left the house before sunrise. The smell of bacon drifted in from the kitchen, mingling with the faint crackle of eggs frying in the skillet. Even from their room, John could hear Leslie humming, her voice punctuated by William’s questions about the comic book he was reading.

John got up and walked to the kitchen, pausing in the doorway to observe the scene in front of him. Leslie’s dark hair was tied back, her apron dusted with flour, and Rose sat at the table, her legs swinging as she waited for breakfast. William, engrossed in his comic, barely noticed when Rose sneaked a sip of his orange juice.

“Good morning,” John said, stepping into the room. Leslie turned, startled but smiling.

“You’re home!” Rose shouted, jumping from her chair to hug him.

“I am,” John replied, scooping her up. “And I’m staying all day.”

Leslie arched an eyebrow but remained quiet, her smile softening as she returned to the stove.

John spent the morning alternately playing with Rose and talking to William about the latest adventures of his comic book heroes.

That afternoon, John suggested a walk to the park. They packed sandwiches and a thermos of lemonade, to the children’s delight. William raced ahead with his sister while John and Leslie strolled at a leisurely pace. The autumn afternoon was warm, but pleasant, and the leaves rustled with the light breeze that took the edge off the heat.

“Ethel stopped by again last night,” John commented, breaking the comfortable silence.

Leslie glanced at him. “What was the lesson this time?”

“Health,” he noted thoughtfully. “It was a pointed lesson. She asked about your father. I really admire him.”

Leslie knew that, but it warmed her heart anytime John spoke fondly of her family, especially since John and her brother didn’t always get along.

“Dad’s always made time for what matters most.”

They reached the park and found a bench near the playground. John watched his children climb and swing, their laughter rising into the afternoon air. For the first time in what felt like years, he wasn’t thinking about the store or the books or the next batch of dough. He was here, now, with his family.

Rose fell asleep as soon as her head hit her pillow that night. William stayed up talking to his parents for a few minutes before excusing himself, clearly exhausted from the activities of the day.

Leslie was seated in her favorite chair with a book perched on her knee when John walked over and gave her hand a gentle squeeze.

“Thank you,” he whispered.

“For what?” Leslie asked, tilting her head up to look into John’s eyes.

“For being patient with me. For being here, even when I wasn’t.”

Leslie smiled, stood up, and kissed him. “You’re here now. That’s what matters.”

John grabbed the newspaper and sat on the sofa opposite Leslie. She turned her attention to her book, unaware that John was watching her with the glisten of tears in his eyes.

Monday morning, John admitted to himself that it had been a wonderful weekend but that he felt a little behind. Before that thought settled too deeply in his mind, he pushed it aside, remembering instead the wonderful days he’d spent with his family.

One of the stoves had broken down over the weekend at one of John’s stores, so he spent the day with the repairman overseeing the repair work. Evening came faster than John expected. His assistant left the steaming hot pizza on his pizza table and left the room moments before Ethel appeared. It had only been a few days but John looked forward to the old woman’s visit.

“How was your weekend?” Ethel asked before opening the top to the pizza saver. She took a long, slow breath in through her nose, savoring the smell of the freshly baked pizza.

“Wonderful.” John practically beamed. “Leslie and I spent Saturday with the kids at the park. William opened up and talked to me like he hasn’t in years. Rose was so excited. Sunday, we went to see Leslie’s dad. Such a good man! He’s getting ready to sell all his interest in his company and retire. His buyer seems a lot like him. Arthur had the man over for Sunday brunch and Arthur was actually quizzing him on the names of key employees at each factory. Amazing!”

“Such a good weekend.” John let the words drift out, settling back into his office chair while small wisps of steam rose from the pizza Ethel had placed in front of him.

“It seems you’ve already learned lesson number five: presence. It sounds like you were more present with your family than you’ve been in a long time.

“How did it feel?” Ethel paused and took a bite of her pizza.

John leaned back in his chair, the words tumbling out before he could even think. “It felt… like I’ve been asleep, Ethel. Like I’ve been living my life one step removed from everything that matters. This weekend, it was like I finally woke up. The laughter, the conversations, even the quiet moments — they felt so real, so alive. I can’t believe how much I’ve missed.”

Ethel nodded, her eyes twinkling as she savored another bite of pizza. “It’s funny, isn’t it? The things we think are so urgent — work, problems, making ends meet — they can dull the colors of life if we let them. But when you show up, truly show up, the world has a way of sharpening itself, doesn’t it?”

John smiled, thinking about Rose’s giggles as she chased her brother through the park, Leslie’s hand in his as they walked, and the quiet pride in Arthur’s voice as he talked about his employees. “Yeah,” John agreed. “It does.”

They settled once again into a comfortable silence as they ate. Then John spoke up. “That pie was baked in the newly repaired oven at the Millet Street store. Best pie to come out of that location in a while. The oven had been needing attention for a long time,” John added, noticing the look of satisfaction on Ethel’s face.

Ethel hadn’t stayed this long yet. How curious, John thought, that a total stranger who had wandered into his office only a few nights earlier was now a welcome guest.

“Ethel.” John began. “When you’re not visiting my office, what do you do with your time?”

“I work at the food pantry on Mercer St.”

“At your age?” John blurted out before he could stop himself. He immediately felt his face change several colors of red.

Ethel laughed. “Yes, even at my advanced age. It’s good exercise for me to walk there and help out for a few hours every day.”

“You walk?” John was still having a hard time masking his surprise. “It must be almost two miles from Talmey’s to the shelter. You walk?” He repeated.

“I’m old, but my legs work just fine.” Ethel offered not the least bit irritated. In fact, her warm smile was accompanied by a playful twinkle in her eye. “Besides, Tom Cunningham, who runs the place, is about my age. He’s a widower, and is quite the looker!”

Now it was John who laughed out loud. Ethel joined in the laughter, and John was soon laughing so hard that his assistant poked his head into the office to see what all the commotion was about.

“You okay boss?” David asked.

David had been John’s assistant for about five years. He was younger than John and was married with three children. The youngest, Samantha, had some health problems that kept David and his wife Anna busy most of the time.

John wiped his eyes, calming his laughter. “Everything’s fine. Ethel’s quite the comedian.”

David nodded and walked back to his desk at the end of the hall.

“David’s a good man.” Ethel remarked, speaking like she knew who he was.

“Absolutely!” John responded. “He’s worked for us since our first store opened as a delivery boy. We’ve seen him grow up, get married, and start his family. They work so hard for their girls, especially the youngest. Doctors can’t tell them what’s wrong with Samantha. She’s always sick.”

Ethel eyed the pizza saver.

“Have another slice.” John offered. “It really is the best pie I’ve had in a while, and we make good pizza.”

Ethel lifted herself from her chair and shuffled to the table where the pizza saver stood. John had a hard time believing this seemingly frail woman could walk almost four miles every day to the food pantry.

“Your next lesson is about service.” She wiped her hands on her napkin and looked at him intently. “Service isn’t just about grand gestures or charity drives. It’s about noticing the small struggles of the people around you and stepping in to help. Sometimes, the ones who need you most are right under your nose.”

John tilted his head. “What do you mean?”

Ethel leaned forward, her hands clasped on the table. “David and Anna. They’ve been trying so hard to keep things together. You see it, don’t you? The long hours David puts in here, the way he’s been distracted lately?”

John frowned, thinking back to the way David had hurried out of the office the past few days, his shoulders tight with stress. “I’ve noticed,” he admitted. “But I didn’t think it was my place to ask.”

“It’s always your place to care,” Ethel said gently. “David doesn’t just work for you — he’s part of the world you’ve built here. And Anna? She’s at home, trying to do her best for their family, but she could use a little help. Maybe Leslie could reach out, find a way to lighten her load.”

John sat back, Ethel’s words sparking something deep within him. “I never thought about service that way.” His voice took on a tone of quiet reverence that surprised him.

“It’s not about big gestures, John,” Ethel added with a smile. “It’s about showing up for people when they need you most — even if they’re too proud to ask.”

Ethel nodded toward John then turned and left the room.

John waited five minutes. He could hear David at his desk, putting things away at the end of the day.

John got up from his desk, grabbed the pizza saver, and made his way to David’s desk. He walked up to David, lifted the lid, and extended the box toward him.

“Can we talk?”

Thirty minutes later, and a quick call to Leslie, it was decided that John and Leslie would take their kids and stay with David’s children for a few days while David and Anna took a much needed weekend away.

The next evening, John dropped into his office chair. He was exhausted and his clothes smelled like smoke. Faulty wiring at the Glossinger Street store caused a fire behind the oven. John had raced over there, arriving at the same time as the fire department. Without hesitation, he rushed into the store to make sure the employees and patrons were safely outside. Smoke billowed from behind the oven as firefighters pushed their way past John to douse the flames.

Thankfully, no one was hurt, and the flames had done relatively little damage, but the smoke damage was another story entirely. The store would be closed for several weeks while repairs were carried out. In the meantime, the employees were given two days leave with pay and reassigned to other stores until repairs were completed.

David appeared in the doorway with the usual pizza saver box in his hands. He hesitated, looking toward John, before setting the box on the table alongside the stack of napkins.

“John,” David started. “I want to thank you and Leslie for taking the kids. Anna cried when I told her last night that we were getting away for a couple of days. We haven’t been away from the kids since Samantha was born six years ago.”

John could see the tears welling up in his friend’s eyes.

“That pizza had better be hot and fresh.” John offered with a smile, knowing that David wasn’t looking to break down in front of him. David smiled back at John, turned, and left the room.

At this point, John expected Ethel to appear any minute, but as the minutes turned into hours, he saw that it was getting late. He packed his briefcase, tucked the pizza saver under his arm, and walked toward the door.

The warm air outside had a cleansing effect on John. He tipped his head toward the sky and inhaled deeply. He stood motionless, feeling a deep sense of gratitude for Leslie’s willingness to help with David and Anna’s kids.

“Good evening, John.” He didn’t have to open his eyes to know it was Ethel who’d spoken. Still, he tipped his head back down and looked into the care-worn gaze of the elderly woman.

“Evening Ethel,” John returned. “I was beginning to wonder if you were coming.”

“Things ran a bit long at the food pantry today, but somehow I knew I’d find you out here. Besides, you still smell like smoke and my lungs are sensitive.”

She had the same wry smile that had made him laugh so hard earlier that week.

Tonight, he was too tired to laugh, but smiled broadly at her.

“Walk with me?” John asked. “I’m headed your direction.”

In one, fluid motion, Ethel grabbed John’s briefcase out of his hand and tucked her left arm around his right.

“I’d love to.” She quipped with a slight chuckle.

The sun was only beginning to dip below the horizon and people continued to hustle and bustle along the street. John and Ethel walked in silence until they reached the corner.

“John, there are only two lessons left, and I think you understand number seven very well. It’s hard work. You know there’s hard, productive work and hard, busy work. How often do you busy yourself with things that aren’t important, keeping you from things that are?”

John could think of three instances that day where he’d helped an employee with something when a supervisor could easily have done it. While he didn’t know all his employees personally, he maintained an open door policy for anyone who wanted to talk. More often than he cared to admit, it led to him solving things for others that they could have solved themselves. Learned helplessness was the term Arthur used.

“It happens,” John responded.

“There’s no question you know how to work hard. The challenge is to direct that hard work to things that need your attention. Then, you let others take care of the rest.”

Before John knew it, they were standing outside Talmey’s. The walk and idle chatter with Ethel was so pleasant that he wasn’t paying any attention to where they were going.

John stooped and gave Ethel a quick embrace.

“Thank you. I suppose I’ll see you tomorrow night?”

“Yes,” Ethel responded. “I’ll see you tomorrow night.”

John walked home pensively, bathed, and climbed into bed after giving Leslie a quick kiss and explanation of his day.

The next evening, John sat in his office, the usual pizza saver box untouched on the table. The workday had been smooth, but his thoughts kept returning to the lessons Ethel had shared. He wondered what tonight’s lesson would be. When Ethel finally appeared in the doorway, her steps a little slower than usual, John stood and met her in the doorway to greet her.

“You’ve been expecting me,” Ethel observed with a smile, setting her handbag on the chair across the desk from John’s worn leather chair.

“Lately, I always do,” John replied, moving her handbag to his desk and motioning for her to sit down.

Ethel sat while John opened the pizza saver box, the aroma of the fresh pizza filling the room. He offered her a slice then took one for himself.

“Tonight’s lesson is the last one,” she began, her voice softer than usual. “You’ve learned so much over these past days — about God, family, friends, health, presence, service, and hard work. But there’s one thing that ties it all together.”

John leaned forward, waiting.

“Gratitude,” Ethel stated simply. “Gratitude isn’t just saying thank you. It’s living a life that honors the people, moments, and blessings that make your life meaningful.”

John sat back, letting her words sink in. “I am grateful, Ethel,” he agreed earnestly. “I’ve felt it more than ever these past days. For Leslie, the kids, David… even you.”

Ethel smiled warmly. “And how do you show it? Gratitude is an action. It’s in the way you nurture the seeds you’ve planted. The way you care for the people in your life. Even in the way you build your company.”

John thought of the people who had helped him build his business, the employees who relied on him, and the family he loved. He nodded. “I’ve spent so much time building something for my family, but not enough time building something with them.”

Ethel leaned forward, extending a hand to John. He reached out and took her small hand in his. “It’s not too late. Gratitude is also about legacy. It’s about leaving something behind — not just a business, but a life filled with meaning and love for the people who come after you.”

John’s throat tightened. He thought of his father who had worked hard but died before he could see his family’s future flourish. “How do I start?” he asked quietly.

Ethel’s eyes sparkled. “You already have. But keep at it, one slice at a time.”

Ethel didn’t say any more for several minutes. John sat lost in his own thoughts.

Finally, Ethel spoke, “I’m tired, John. Will you walk me home?”

Without hesitation, John was out of his chair and placing his hat on his head. He gently helped Ethel stand up where she paused before taking a step.

Their walk home was slower than the previous night. Ethel didn’t say much, mostly she talked about the grandchildren she hadn’t seen in years because they lived so far away, and her husband — it was the first time she’d mentioned him. They had been married almost 50 years when he died suddenly of an undiagnosed illness.

For reasons John couldn’t quite explain, his heart was heavy when they stopped in front of Ethel’s little home a few doors from Talmey’s. He bent down and kissed the old woman on the cheek then wrapped his arms around her tiny frame.

The words choked in John’s voice. “Ethel, you’ve changed my life. I don’t know how to thank you.”

“Your company is thanks enough. Would you mind coming in and making me some tea?” Ethel’s voice was weak, but there was still a sparkle in her eye.

“Of course I’ll make you some tea.”

John followed Ethel into her small home. It was modest and warm with shelves lined with photographs in simple wooden frames. A faded portrait of a younger Ethel and someone John guessed was her husband rested on the mantel, and a pair of well-worn armchairs flanked a fireplace. The room smelled like lavender, and the air was still, though not stuffy, as if the house itself waited to embrace its occupant at the end of the day.

Ethel motioned to the kitchen, and John searched the meticulously organized cupboards until he found the kettle. He filled it with water and set it on the stove, glancing around the cozy space. The counters were clean. It felt like stepping into a time capsule of quiet, deliberate living.

While the water heated, John joined Ethel in the living room. She had settled into one of the armchairs, a quilt draped over her knees. For the first time, she looked truly tired. John hesitated before sitting across from her.

“Ethel,” he began softly, “are you all right?”

She nodded slowly, her eyes fixed on the photo. “I’m fine, John. Just… reflecting. You remind me of him, you know. My George.”

John followed her gaze. “Your husband?”

Ethel smiled faintly. “He worked hard, just like you. Built a good life for us. But what I loved most about him was his heart. No matter how tired he was, he always found time to sit with me, to laugh, to really be with me.”

The kettle whistled, and John rose quickly to prepare the tea. When he returned, Ethel took the cup with trembling hands. She sipped it slowly, savoring the warmth.

“You’ve got everything you need now,” she instructed after a long silence. “The lessons, the love of your family, the respect of your friends. The only thing left is what you do with it.”

John leaned forward, his elbows on his knees. “What do you mean?”

Ethel set the teacup down carefully. “Your legacy. What will people remember about you when you’re gone? The money you made? The pizza you baked? Or the way you made them feel? That’s the mark you leave behind. That’s the true gift of gratitude.”

John fought back tears for the third time that evening. He thought of Leslie, of Rose and William, of David and Anna. He thought of the employees in his stores, the neighbors who passed him on the street. He’d spent his life working so hard to escape the poverty of his childhood. Now, for perhaps the first time, he was seeing his life in a new way. He’d connected with a complete stranger in a remarkable way, and now saw the individuals around him as people he loved, whom he could lift and serve.

“You’ve given me so much, Ethel,” he said, his voice strained with emotion. “I don’t think I can ever repay you.”

Ethel reached across and placed her hand over his. Her touch was light, but it carried a weight that stilled him. “You already have,” she whispered. “Now go home, John. Go home to your family. Live your life fully, with gratitude in every step.”

John didn’t want to leave. He felt as though if he walked out the door, he might never see her again. But something in her gaze told him it was time.

He stood, pausing at the doorway. “Ethel… can I come see you tomorrow?”

She smiled softly, the kind of smile that didn’t need words. “Goodnight, John.”

John returned to Ethel’s home the next morning, a bouquet of flowers in hand. He knocked and waited then knocked again, but there was no answer. A sense of unease gripped him as he tried the door, which creaked open at his touch.

The house was quiet. He found her sitting in her chair by the fireplace, her quilt still draped over her knees, her hands folded neatly in her lap. Her expression was peaceful, as though she had simply drifted off to sleep.

Tears filled John’s eyes as he stepped closer. On the small table beside her chair was a single note, addressed to him.

Dear John,
Thank you for sharing your journey with me. You have everything you need to make a life worth living — a life of joy, of love, of gratitude. Keep going, one slice at a time.
With all my heart,
Ethel

John phoned the hospital, uncertain how to reach her children, then sat with her until they came to take her away. He held the note clutched in his hand the whole time. When the house was empty, he eventually stood, his heart heavy but full. He left quietly, laying the bouquet on the chair where Ethel died.

Years passed. William and Rose both married and left home to start families of their own.

John never forgot the lessons he learned from Ethel. One evening, John returned home. When he entered the room, he felt as though he were looking back in time. Leslie was reading in her chair. William and Rose were both home for the holidays with their spouses and children. Rose was seated on the floor next to her daughter. They were coloring in one of the coloring books Rose had as a child. William was stretched out on the floor, his adult frame almost spanning the room with his son stretched out next to him. They were reading one of William’s favorite comic books.

He didn’t say a word. He just walked over, knelt beside Leslie, and hugged her tightly.

“John?” she asked, startled.

“I’m just grateful,” he whispered, his voice breaking. “For you. For all of this.”

Leslie smiled, holding his face in her hands. “We’re grateful for you, too.”

And as John sat with his family, the sound of their laughter filling the room, he felt the truth of Ethel’s final lesson: gratitude wasn’t just about what you said. It was about how you lived.

One slice at a time.

Sunday, January 5, 2025

The Mathematical Absurdity of 1% Improvement

 

Photo by Nigel Msipa on Unsplash

James Clear popularized the idea of one percent improvement in his book Atomic Habits. It’s a concept that makes a lot of sense when you start at ground zero.

Take pushups, for example. Suppose on January 1st, you do just 1 pushup. A one percent daily improvement means that don’t have to successfully complete 2 consecutive pushups until day 71 (March 12th). As the numbers grow larger, the progress happens more quickly.

Progression of Pushups over a calendar year

Let’s say you’re strong and can already do 25 pushups at once. If you start with 25 on January and get 1% better each day, you’ll top out at 935 pushups on December 31st. If you start with 50 then you’ll hit almost 1,900 pushups. If you’re trying to beat Charles Servizio’s 46,001-pushups-in-24-hours record, you’re going to have to start with 1,250 pushups on January 1st. Don’t worry though, you only have to improve 1% every day. By December 31st, you’ll beat Mr. Servizio’s record by a cool 500 pushups. No problem, right?

It’s should be obvious that Mr. Clear isn’t talking (for the most part) about an actual, quantifiable 1% improvement in most of our activities. World-class athletes can make incremental improvements, but the world’s top performers get to the point where they often can’t beat their own records.

For anything you do that is remotely quantifiable, a 1% incremental improvement across unbounded time will always lead to a point where 1% improvement is impossible. It’s a mathematical certainty, but that doesn’t mean we can’t learn something from the concept of attempting continuous improvement.

Being perfect at anything is as mathematically absurd as daily 1% improvement in one thing for the course of your entire life. Continuous improvement isn’t about attaining perfection. It’s more about developing a mindset of growth and resilience. It’s also about acknowledging that a step forward is a step forward, no matter how small.

Progress doesn’t have to be flashy to matter. Small, consistent steps bring more value than sprinting toward unattainable ideals. Continuous improvement, even when it’s less than 1%, is about showing up, doing the work and appreciating the journey. 

You’ll never know what’s on the other side of that 1% horizon.

Monday, December 30, 2024

Your Options Are Clear: Procrastinate Or Start

 

Photo by Luke Brugger on Unsplash

“Don’t you ever feed him?”

It was the kind of question people asked my wife frequently because I was so skinny. Then, when my wife became pregnant with our first child, I outpaced her weight gain two pounds to one.

In all, between our wedding day in June 2001 and the end of 2007, I gained 65 pounds.

By then, I never slept or felt well for a number of reasons, but the weight and my diet were major contributors to both.

Going back a bit, when we moved into our first apartment, my wife really wanted a treadmill. I wasn’t into running at all. I had a physically demanding job, so I got all the exercise I needed at work. We purchased the treadmill and it promptly turned into a convenient coat rack.

In late 2007, when I was at my heaviest, I plugged the treadmill in for perhaps the first time since we moved into our home in 2004.

I think I “ran” two miles that day.

Up went the miles and down came the weight. I’d taken drastic measures to improve my work situation and my dietary habits.

On three separate treadmill runs, I cleared 20 miles. The effort forced me to think about what else in my life I had been avoiding and what other challenges I was too afraid to tackle.

Eve Arnold wrote something recently that resonates around that idea. The substance was:

  • Do you want to sit and wonder what might happen in your life if you went all-in, if you tried, you know really tried?
  • What will happen if you ignored the noise, forgot other people’s opinions, and just built the thing you wanted to build or did the thing you wanted to do?

The Choice at the Fork in the Road

My friend often paraphrases Elon Musk in this way: “it’s like you’re chewing on glass and staring into the void.”

We’ve all be there in those moments that are bigger than they appear when we’ve got an important, sometimes existential, decision to make. We either commit to “do the thing” or we don’t.

Unconsciously, there must have been a lot of standing and staring at that treadmill before I actually got on, but the decision itself took little more than telling myself I was ready for a change then sticking with it. I finally reached a point where the pain of changing was less than the pain of staying the same.

When I first stepped onto that treadmill, something shifted. The physical result wasn’t immediate. I finished my runs day after day and still felt lousy. . .until I didn’t. Consistently showing up was the only path to go from where I was to where I wanted to be. Most things in life don’t have viable shortcuts. You just have to show up and do the work.

In those early days on the treadmill, it was as much about proving to myself that I could do something hard and uncomfortable as anything else. It’s about tenacity as a character trait.

Robert L. Millet is a multiple award-winning author. He said:

Character is not a product of a [flawless] life, not a result of never making a mistake or an error of judgment, but rather it is never staying down once we have fallen.

What he said has been said by many people in many different ways, but it resonates differently because of his phrasing. Character is most often built because of mistakes and errors in judgment. When we choose to grow from our mistakes, those experiences are often more defining than our successes.

For anyone who has completed more than a few laps around the sun, we all recognize that anything big starts with something small, whether it’s stepping onto a treadmill, sending an email, making a phone call, or making a hard decision. Progress often won’t be dramatic, it just has to be consistent. The fork in the road is always in front of us: procrastinate or start. Failure is inevitable, so the question is whether you’ll stay down or get back up.

For my part, I’ve been sitting around and wondering what might be for a long time. Today, I’m actually taking a step. I’m doing the work, and I’m going to keep showing up. The rest will take care of itself.

How about you?

Sunday, December 29, 2024

Rewriting the Stories We Tell Ourselves

 

Photo by Aaron Burden on Unsplash

We all live by telling stories. Sometimes they are stories we tell others, but more often are stories that we tell ourselves — stories about who we are, what we value, and why we make the choices we do. Most stories are never written down, but the stories we tell and the ones we hear shape every aspect of our lives.

Growing up, Command & Conquer was my favorite computer game. Before the Internet made it easy to connect with people around the world, and before I could drive, I would load my home-built computer into a wagon and pull it down the street to my best friend’s house. Along with some smarter friends on the Chatterbox chat board, we figured out how to connect our computers with a null modem cable, creating our own two-person LAN game. We were on the cutting edge of technology.

Fast forward a few years: the Internet was becoming more common, though dial-up modems and grocery store Internet CDs were still the norm. One evening, I was sitting on the laptop I’d bought with my wife’s student loan money, playing Command & Conquer. My GDI forces were about to breach the NOD base when a thought occurred to me: there’s a beautiful woman sitting in the next room alone, and I’m here, playing a video game!

I don’t have a problem with video games — they’ve brought joy and connection to my life. I play simpler games with my youngest son now and bond with him by talking about what makes them fun. He teaches me a lot about the other games he plays. But in that moment, more than 23 years ago, I realized something important: I valued time with my wife far more. To this day, one of my favorite things to do is sit on the couch holding her hand. I’m incredibly blessed in my relationship with her. Those moments are more important to me than anything.

Self-identifying as a gamer wasn’t something you heard back then, but I played my fair share of video games. That evening, however, I stopped and questioned my own story. The “gamer” narrative, in one moment, stopped serving the person I wanted to be.

This isn’t about video games, though. It’s about small moments of self-awareness that cause us to evaluate where we are and decide whether it’s time for a rewrite. Over the years, I’ve reevaluated other stories I’ve told myself, most recently, about my career.

A few weeks ago, I quit my job with a company that I helped found (as the smallest percentage owner) to pursue something I’ve been talking about doing for more than fifteen years: start a software development company and consultancy. To most outsiders, it’s not the smartest financial decision — in the short-term anyway. What has happened since quitting, however, is that I’ve been more energized about my work than I have been in several years.

Don’t get me wrong: I still believe in the mission of the company I left, but it doesn’t fit the narrative of what I want to do professionally anymore.

The realization that I wanted to move on came a long time ago, but it took years to work up the courage to act. I’m almost fifty now, but the experience of quitting a stable job to pursue something that’s exciting to me is a good reminder that our stories aren’t set in stone. To borrow from the Bible, Paul wrote about things being written “not in tables of stone, but in the fleshy tables of the heart,” which is a great reminder that we are responsible for shaping our own lives, and that it’s okay to push back against rigid external expectations.

Maybe the story you’ve been telling yourself for years isn’t about your career choice. Perhaps it’s about being healthier, devoting more time to a hobby that brings you joy, or revitalizing cooled relationships. Maybe it’s about learning something new.

Whatever it is, the hardest part of questioning our own narratives is giving ourselves permission to do it. Most of us get stuck feeling like we need to stay where we are or how we are because of the real and perceived expectations of others.

I believe strongly that I have a moral, ethical, and societal obligation to provide for my family as long as I’m able. There are, however, myriad ways I can do that. I’m extremely blessed to be in a position to move on from one job and start something I’ve dreamed of doing for many years.

We’re all living stories — sometimes by choice, sometimes by habit, and sometimes by sheer inertia. The hardest part isn’t necessarily knowing when a story needs rewriting. It’s giving ourselves permission to pick up the proverbial pen and write it.

Maybe your story feels stuck, or maybe it’s been humming along just fine, but you’ve started to feel a seismic shift disguised as as quiet pull that something needs to change. It could be as simple as spending more time with people you love, pursuing a hobby you’ve been putting off, or finally admitting that the story you’re living doesn’t fit who you are anymore.

I’m not saying it’s easy. Change comes with uncertainty, risk, and often with more than a little discomfort. But I’ve learned that the cost of staying in a story that no longer fits is far greater. If a 23-year-old with a laptop purchased with his wife’s loan money could realize there was something more important than a video game, and a nearly-50-year-old could leave a stable job to chase a dream, maybe there’s room in your story for something new, too.

It’s not about perfection or figuring everything out. It’s about taking that small step toward the life you know you want to live. The story isn’t set in stone. You can rewrite what’s written on your heart, one word, one moment, and one choice at a time.

Tuesday, December 24, 2024

Why Helping Others Is the Perfect Holiday Gift

 

Photo by Kira auf der Heide on Unsplash

Eight days before Christmas 1995, I said goodbye to my family as I entered a training center for volunteers bound for countries all over the world. In my group, there were 12 young men. 4 of our group didn’t speak any English and 8 spoke little Spanish. We were scheduled to send the next three months living, learning, laughing, crying, and serving together.

Two days before Christmas, we decided on a simple gift exchange with a maximum price limit of $5. While snow fell outside, the twelve of us sat together in a meeting room exchanging rolls of film, small notepads, lint rollers, the odd assortment of candy, and broken expressions of gratitude in languages we barely spoke.

We were all committed to spending the next two years of our lives serving others in countries some of us still couldn’t find easily on a map. For some, the days leading up to and following Christmas were hard. It was the first time most of us had been away from our parents for an extended period of time as most of us were barely nineteen years old.

The following year, I had been in Guatemala for almost ten months. Christmas in Guatemala back then was less about extravagant gifts and more about the time spent with family and friends; the way Christmas should be. We had the privilege of sharing short messages of joy and hope with people on their doorsteps and on crowded streets. We ended the day with two of the biggest meals I ate during my nearly two years in the country, meals that were prepared specifically for us by people who had little in terms of this world’s riches.

That was more than twenty-five years ago, but still rings in my memory of one of the best Christmases I’ve ever had. Don’t get my wrong, I’ve loved watching the dazzle and delight in my children’s eyes as they’ve opened presents early Christmas morning, but the simplicity of that Christmas is something I hope I always remember.

Fast forward twenty years. I received a call on Christmas, about midday, that a good friend’s granddaughter, who had come from another state, fell tragically ill on Christmas morning and had to be rushed to the hospital. A simple but profound sense of urgency came over me that I needed to be with these people I hardly knew because they were the children of some of my dear friends.

Armed with nothing more than a couple of meals in brown paper bags, I set out on icy roads for the hospital. I arrived and spent a few hours with the children of my friends as they waited anxiously for test results on their daughter. Gratefully, a short time after that incident she made a fully recovery.

That experience created a lasting bond between us, one that has endured for nearly a decade. I had the chance to see them recently, and their daughter, now a beautiful young woman, has grown into someone full of life. Seeing them fills my heart with a profound sense of love and gratitude.

All that from a simple sack lunch shared in a hospital room on an icy Christmas day.

Over the years, I’ve thought back on those Christmases a lot. I’ve also allowed myself to become somewhat jaded by the over-commercialization of Christmas. The real joy of Christmas isn’t found in glittering packages or the perfect decorations, but in the quieter moments of connection, gratitude, and service.

Through our simple gift exchange on that snowy night, the broken words we shared, the meals prepared by those who gave more than they could afford, and a moment spent comforting grieving parents, I came to understand that the heart of Christmas lies in giving out of love, not abundance. Giving from abundance is easy; giving from love takes effort.

Serving others has a way of stripping away the distractions of the season and reminding us of what matters: reaching out, lifting others, and sharing a part of ourselves. Serving others makes Christmas become more than a holiday. It makes it a celebration of what’s best in each of us.